Crisis Management Experts

I am in and out of businesses all the time, when tragic and stressful things happen. When I arrive on site, I don’t get to see things as they usually are. Most of the time, work is at a standstill and people are not interacting as they usually do.

I first help management decide what services best fit the situation. And then those services are provided. Sometimes, I’m on site for a few hours; sometimes it’s days or weeks.

The longer I’m on site, the more I learn about the relationships between employees, their history with the company and what the losses or trauma mean to them, in very personal ways.

When I leave, the reactions related to the critical incident do not end. All is not back to normal, though many folks have begun to experience relief from the shock of the trauma and have gained some understanding of what their emotional reactions are all about. It takes time to heal, and for people to come to terms with what has happened.

Maybe we can all have an exchange about those weeks and months after the critical incident, and the challenges that human resources, managers and employees alike face, as time goes on. That’s one of the many aspects of critical incidents that I’d like to address in this blog.

I hope you all know what a critical incident is…It’s an event out of the ordinary, that challenges our usual coping mechanisms, interferes with life as we usually live it, and leaves us searching for ways to integrate the experience with our understanding of our world. Sometimes the critical incident is an accident or the natural passing of an employee at work. Sometimes it’s a robbery or an act of violence. There’s many different types of critical incidents. I’ll be writing lots about them, and about people’s common and more complicated reactions to them. There’s alot to say.

Meanwhile, welcome to our practice’s blog once again. And be sure to chime in!