Posted in Organizational & Management Topics on Nov 28th, 2007
We often hear employees describe their managers as “effective”, “o.k.”, or “good”. But, when we hear a manager described as “respected”, we have learned to sit up and pay attention.
The reason for this is that each time we encounter a manager who is described as respected by the employees that they direct, we consistently […]
Posted in Organizational & Management Topics on Sep 20th, 2007
And I thank both, for their thoughtful comments!
While both commentaries recognize John’s inappropriate behavior in the Scenario (misusing work time and misleading his company about his activities), both also identify with him, and wonder if he feels recognized and rewarded at work. Might these folks be non-management employees, experiencing some frustrations of their own? […]
Posted in Organizational & Management Topics on Sep 9th, 2007
Here’s the scenario:
John is a very valuable employee at your company. His efforts have largely been responsible for the company receiving very lucrative contracts on a regular basis. Recently, it came to the attention of management, that on many days that John says that he is out of the office on business, he […]
Posted in Organizational & Management Topics on Aug 31st, 2007
Everywhere I go, I meet management and organizational consultants. It’s a field that keeps growing and with some very good reasons: 1) It’s impossible to maintain full time staff, with every possible management skill that might ever be needed; 2) Even if there are folks on staff with the skill set needed to address […]
Posted in Organizational & Management Topics, Critical Incident Stress in the Workplace on Aug 10th, 2007
I mentioned, in my last post, that it is helpful for managers to reach a comfort level with themselves, to successfully negotiate complicated work relationships and fare well under stress.
A good measure of self-knowledge goes far in helping people to reach that comfort level and improve functioning under stress, whether related to everyday […]
Posted in Organizational & Management Topics on Aug 4th, 2007
A very common complaint that I hear from employees is that management “doesn’t care” about them. As a matter of fact, I would say that, across industries, this is the leading complaint I receive. I’ve come to refer to this issue as the “Great Disconnect” between management and non-management groups. As it […]
Posted in Organizational & Management Topics, Practice Overview on Jul 26th, 2007
Beyond our critical incident response services, we also work with corporations when organizational conflicts and difficulties surface. Sometimes, these issues are identified as a result of a critical incident. More often, however, we are requested to assess and propose services for difficulties that are not related to a traumatic occurrence.
The problems that we […]